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Cary Town Hall and most other staffed facilities will be closed on Thursday, Nov. 23 and Friday, Nov. 24 for Thanksgiving. Read more about other service changes this week

Expand/Contract Questions and Answers

  • My ticket was lost or stolen. Can you help me?

  • Are group rates available?

  • Are gift cards available for performances?

  • Is there an ATM located at the Cary Arts Center?

  • Is the media allowed to attend a performance?

  • What forms of payment do you accept?

  • Does the Cary Arts Center have a Lost & Found?

  • Will the seating be reserved or general admission?

  • Can I exchange my ticket?

  • How does Will Call work?

  • I can’t come to the show. Can I get a refund?

  • Where are your restrooms?

  • Can I reenter the event once I leave?

  • When will the doors open for the show?

  • Will concessions be served at all events?

  • Is your theatre accessible?