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The Town of Cary's Utilities Department provides an adequate and safe water supply to citizens of Cary, Apex, and Morrisville, as well as the Raleigh Durham International Airport and the Wake County portion of the Research Triangle Park. The department operates and maintains water, wastewater, and reclaimed water treatment, storage and pumping facilities and instrumentation; handles water, wastewater, and reclaimed water regulatory permitting and compliance; and oversees pretreatment efforts.


During normal business hours 
(Monday through Friday, 8 a.m. to 5 p.m.) call Customer Service at (919) 469-4090 or email pwutcustomerservice@townofcary.org.

Public Works and Utilities Operations Center:
400 James Jackson Avenue
Cary, NC 27513

Jamie Revels, P.E., Director
Utilities Department