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Cary/Apex Water Treatment Plant to Begin Annual Disinfection Process

Month-long process integral to maintaining utility system

Post Date:02/22/2017 10:22 AM
  • In accordance with state and federal recommendations, the Cary/Apex Water Treatment Plant will temporarily stop adding ammonia to its water treatment disinfection process March 1-31, 2017.
  • Customers using water for kidney dialysis machines, aquariums or other sensitive uses should note water may contain some mix of chlorine and ammonia during the month of March.
  • While most will not notice a difference in water quality, some may observe slight discoloration or smell a slight increase in chlorine odor; remedy by flushing all house faucets for a few minutes.

 

 

Full Release

CARY, NC  - It will take 30 days to disinfect the Town of Cary’s 1,035 miles of water lines as part of its annual cleaning process. In accordance with state and federal recommendations, the Cary/Apex Water Treatment Plant will temporarily stop adding ammonia to its water treatment disinfection process beginning Wednesday, March 1, 2017. Customers who use water for kidney dialysis machines, fish aquariums or other chlorine sensitive uses should be aware that water may contain chlorine, ammonia, or a mixture of the two at the beginning and end of March. The water plant will resume adding ammonia to the water treatment process on Saturday, April 1, 2017. The Cary/Apex Plant provides treated water to Cary, Apex, Morrisville, the Raleigh-Durham International Airport and the Wake County portion of Research Triangle Park.

To help keep drinking water safe, the Town uses chlorine and ammonia to reduce trihalomethanes, a byproduct formed when water is disinfected with chlorine alone. The State of North Carolina encourages all water systems with the chlorine/ammonia process to cleanse their systems annually by switching to free chlorine and flushing the systems.

“This is our opportunity to ‘spring clean’ our system. The disinfection process is an integral part of maintaining our utility and award-winning water,” said Jamie Revels, Cary’s Utilities Director. “Most will not notice a difference in water quality in March; in rare cases, water may appear slightly discolored or carry a slight chlorine odor. These minor changes are temporary and a healthy part of the disinfection process.” To remedy, try flushing all house faucets for a few minutes. Those with health concerns should contact their health practitioner.

Customers with additional questions or who have water that fails to clear should call the Town of Cary at (919) 469-4090.  For more, visit “Water Treatment” at www.townofcary.org.

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Primary Contacts

Jamie Revels, Utilities Director, (919) 469-4303

Carrie Roman, Public Information Specialist, (919) 481-5091

Deanna Hawkes, Deputy Public Information Officer, (919) 380-4240

 

Resources

Annual Water Disinfection Process

Town of Cary Water 

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