Our Commitment to Exemplary Media Relations

The Town of Cary is committed to maintaining positive, effective, and mutually beneficial relationships with the media.Our goal is to have the best media relations program in the state by being accurate, timely, accessible, prepared, friendly, and professional.

Approach
Our focus is on making you successful. To this end and as part of our comprehensive communications effort, we undertake many initiatives targeting good media relations including training, procedures, and resources for Town staff and evaluating our performance via our annual media contact survey. What we hope from you is that your coverage will be accurate, fair, and balanced.

Media Relations Program Structure
The Public Information Office oversees Cary’s media relations program. Located in the Town Manager’s Office, our single Public Information Office serves and responds with all Town departments including fire and police. Media are welcome to call Town staff directly weekdays during regular business hours; you don’t need to be “cleared” through Public Information. However, using our Media Pager even during regular business hours may get you the fastest service, and on nights, holidays, and weekends, please always use the Media Pager -- (919) 393-4383 (see also Getting News in Cary).

Resources

Current news
Getting news in Cary
Reporting from an emergency scene
Reporting from Town Council Chambers
Reporting from other Town facilities
News conferences and special events for the media
Sources for Town news
Scheduling interviews
Public records requests
Public meetings